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Frequently Asked Questions
Find answers to common questions about our services, processes, and policies
General Information
Can I order ONLY fabric swatches without any other services?
Absolutely! Our fabric sourcing is 100% standalone.
→ If you only need for fabric watches,then there’s will be 15% handle fee;sourcing fabric with mass production is for free.
Do I need to share my designs for a manufactu·ring quote?
Yes,Tech packs are required.
Don’t have tech packs? You can try to work with our design service or prepare it by yourself.
What if I want your design service but produce elsewhere?
Yes.You can only choose design service.
We’ll deliver all tech packs files (includ material specs,size grading etc.) for support your following production.
How do you handle small-batch production (50 units)?
Specialized workshops handle micro-orders:
50-200units: Dedicated slow-production lines
No hidden fees for small MOQs.
Can I mix services? (e.g., design + packaging only)
Yes,you can.Build your own workflow:
→ Example: Design with us + Source yourself + Our packaging.
→ No forced bundles.
How do I ensure quality remotely?
Transparency supply chain:
1. Pre-production sample video
2. Mid-line photos/videos
3. Live final inspection via WhatsApp if you need.
What payment methods do you accept?
Secure transactions only:
→ Wire transfer (SWIFT)
→ Wise
→ PayPal (+5.5% fee)
→ *No cryptocurrency*
How long does production take?
Standard timeline:
Design takes around 7-10 days
Sourcing takes 10-15 days
Production takes 3-4 weeks
All above leadtime are based on the efficiency of our communication.
Who owns the design copyright?
You retain 100% ownership.
Design files delivered with full rights.
Never showcase client work without permission
Do the factories you work with follow ethical practices?
Yes — we partner only with factories that follow ethical practices, fair labor standards, and safe working conditions.
We personally visit and check them to ensure compliance.
Still Have Questions?
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